How can I get in touch with customer support?
Our dedicated support team is available around the clock. You can connect with us at any time via live chat or by sending an email.
What is the minimum amount I can deposit?
The minimum deposit can vary based on your chosen payment method, but it starts as low as 15 AUD.
How secure are Australian online gaming sites like 28MARS?
Security is a top priority. Like many reputable online casinos in Australia, we utilize advanced data encryption technologies to ensure your information is protected.
Can I try any games for free?
Absolutely. A large selection of our pokies is available in a free-to-play demo mode, allowing you to try them out risk-free.
What kind of welcome offer can new players expect?
Our welcome package provides new players with a generous 250% match on their first deposit, complemented by 150 FREE SPINS.
What is the timeframe for withdrawal processing?
Withdrawal times differ depending on the method selected. E-wallet transactions are typically processed within 24 hours, credit/debit cards take 1-3 business days, and bank transfers may take 3-5 business days. Please note there is also a standard 72-hour pending period.
Does 28MARS support responsible gaming?
Yes, 28MARS is committed to responsible gaming standards and operates in full compliance with our Curacao license. We also provide a self-exclusion process for players who need it.
Is it possible to play on a smartphone or tablet?
Yes, our platform is fully optimized for a seamless experience on all modern mobile devices, allowing you to play on the go.
How does the VIP program work?
Advancement through our VIP levels is straightforward: simply play your favorite games to earn loyalty points and unlock exclusive rewards.
What are the wagering requirements for bonuses?
The standard wagering requirement for a deposit and bonus is 35 times the initial amount. For winnings generated from free spins, a wagering requirement of x40 applies.
What payment options are available?
We offer a diverse range of payment solutions to suit your needs, including major credit cards, popular e-wallets, and direct bank transfers. We are also pleased to support transactions with cryptocurrencies.
Which currencies do you accept?
We accept a variety of currencies, including AUD and a wide range of cryptocurrencies such as USDT, Bitcoin, Ethereum, Litecoin, Ripple, USDC, Bitcoin Cash, DOGE, and Cardano.
How do I activate a bonus offer?
To claim a bonus, first, navigate to the 'My Bonuses' section in your account menu after registration. From there, go to 'All Promotions,' find a bonus you're interested in, and click 'Read More.' On the bonus-specific page, you can activate it by clicking 'Get Bonus'.